SHIPPING & RETURNS

SHIPPING & DELIVERY

• All parcels shipped are accompanied with a tracking number from the courier company used. 
• Shipping rates are as follows:
• Free delivery for orders to Singapore (3 to 5 working days) for purchases above SGD80, otherwise, a flat fee if SGD3.99 is charged. 
• Free delivery to Malaysia (5 to 9 working days) for purchases above SGD80, otherwise, a flat fee of SGD3.99 is charged.
• Free delivery (3 to 10 working days) for orders to the rest of the world for purchases above SGD200, otherwise, a flat fee of SGD30 is charged. Additional duties and taxes are to be borne by customer. 
• Gentle note that there may be delays in shipping due to the COVID-19 situation. 

 

ONLINE RETURNS 

• Return items must be in their original packaging and condition - unwashed, unworn and with labels and tags intact.
• We do not have the policy of one-to-one exchange. Refunds are via store credit only for items bought at our official online store (www.shopamble.com).
• Items bought on sale/ using promo codes are not eligible for returns or exchange, including those purchased on TikTok Shop. 
  Items which are out of stock subsequent to order confirmation will be refunded. If multiple items are purchased in the same order, only the affected out of stock item will be refunded. This includes items purchased during sale. 
• Please forward the order confirmation to us at admin@shopamble.com within 14 days of your delivery date and indicate the item for return and the reason for return. Upon email confirmation from us, mail the item within 14 days to the Singapore address provided via a trackable mailing method to ensure safe delivery of the items. We will check that the items are in their original packaging and condition before accepting the return. Please allow 7 to 10 working days to process returns. 
• Please note that items returned after the 14 days period will not be entertained. 
• Please note that returns without tracking number will not be entertained. 
• Refunds are in the form of store vouchers equivalent to the original value of item(s) purchased, and have a validity of 3 months. 
• Shipping and handling fees (local: $3.99 / overseas $30) incurred on original purchase will not be refunded for each order. This includes orders for which shipping and handling fees were subsidised prior. 
• Items purchased using store credits cannot be exchanged or returned. 
• Variations in item's colour due to different lighting conditions are not considered as defects.
• Variations in item's placement of prints are not considered as defects.  

ORDER AMENDMENTS/ CANCELLATIONS
Amendments or cancellations canot be made once your order has been confirmed. 

We want to make sure your order is delivered to you as quickly as possible, hence, it is sent for processing as soon as we confirm it.