SHIPPING & RETURNS POLICY
SHIPPING & DELIVERY
Our shipping rates and delivery timelines are as follows:
| Location | Minimum Spend for Free Shipping | Shipping Fee if Minimum Spend not met |
|
Singapore |
SGD 80 | SGD 3.99 |
| Malaysia (5 to 9 working days) |
SGD 80 | SGD 3.99 |
| Rest of World (3 to 10 working days) |
SGD 200 | SGD 30 |
ONLINE RETURNS
Terms and conditions
We do not have the policy of one-to-one exchange. Refunds are in the form of store vouchers with 3 months validity only, for items bought at our official online store (www.shopamble.com).
Items bought on sale/ using promo codes are not eligible for returns or exchange.
Items which are out of stock subsequent to order confirmation will be refunded. If multiple items are purchased in the same order, only the affected out of stock item will be refunded. This includes items purchased during sale.
Variations in item's colour due to different lighting conditions are not considered as defects.
Variations in item's placement of prints are not considered as defects.
From 24 August 2023, there will be a processing fee of $2 for each item returned. This amount will be deducted from the store voucher.
Refunds Process
Please start the return process via our Returns Portal.
Upon receipt of a confirmation email from us, please mail the item within 10 days to the Singapore address provided via a trackable mailing method to ensure safe delivery of the items.
Please note that items returned after the 10 days period will not be entertained. Please note that returns without tracking number will not be entertained.
We will check that the items are in their original tags, packaging and in sellable condition with no defects before accepting the return. Please allow 7 to 10 working days to process returns.
ORDER AMENDMENTS/ CANCELLATIONS
We want to make sure your order is delivered to you as quickly as possible, hence, it is sent for processing as soon as we confirm it.
Amendments or cancellations cannot be made once your order has been confirmed.